Sharpening Orders - Free postage on orders of £75 and over

 Ordering process:

  1. Select the items you require sharpening using the various icons below.
  2. After you have finished, click on the basket icon at the top of the page and click 'Proceed To Checkout'.
  3. Select YOUR choice from the return postal options. 
    • 'Royal Mail 1st Class Signed For' offers £50 insurance and is tracked, but be aware that it requires a signature to be delivered at your address.
    • 'Royal Mail 2nd Class' offers £20 insurance, is NOT tracked and requires no signature.
    • 'Royal Mail Special Delivery' offers £500 insurance, next day delivery and is tracked, but be aware that it requires a signature to be delivered at your address.
    • Our free delivery service for orders over £75 will be '2nd class signed for' with £50 insurance only. Phone if more insurance is required.
  4. Enter any special requirements, hit the 'Continue' button when ready.
  5. Once happy with the order details, hit the 'Pay Now' button - pay with your preferred method.
  6. Send your items to the address below and makesure you keep your proof of postage and payment!

When you post items please don't forget to enclose a note indicating your name and return address. Printing and enclosing the confirmation email that you will receive is the ideal.

Ensure you post items using the address exactly as below; 

The Sharpening Service c/o M Nash

19 Bath New Road

Radstock

BA3 3ED

We are trying very hard to keep our return postal prices low and the process as simple as possible. Most of the time we get it about right, but we reserve the right to discuss with you alternative options if we get it wrong and the price of returning your item(s) is higher than expected, this normally happens if your package is above 2kg or is larger than small parcel limits.

Please remember that the return postage option is your choice at checkout, if your items have some value then consider selecting 'Special Delivery' as this has £500 insurance with next day before 1pm delivery. 

It is worth noting that for safety reasons we will normally use our own boxes to return your items, and your packaging will be disposed of.   

Select The Items To Be Sharpened

Posting Kitchen Knives using Royal Mail is perfectly acceptable and the below is taken directly from their own website:

Sharp objects like knives, kitchen utensils and gardening tools may only be posted if they are packaged appropriately so that they are no risk to employees, other postal items or recipients. Wrap heavy cardboard around sharp edges and points, strong enough to ensure that the contents do not pierce the outer packaging. Wrap each item with cushioning material. Place in a suitable outer container such as a padded envelope. The sender’s name and return address must be clearly visible on the outer packaging.

The link is Royal Mails webpage, look under the section towards the bottom of the page called  'Sharp Objects'; http://www.royalmail.com/personal/help-and-support/Tell-me-about-Restricted-Goods  

 

Refund Policy: If you are not 100% satisfied with the results from the Sharpening Service, we are happy to offer a refund or put things right free of charge, just call us on 0791 900 6766 to discuss any problems.