Online Ordering Pagelivepages::jquery();?>
Scroll down and select from the icons at the bottom of this page.
- After you have finished select 'Proceed To Checkout'.
- Select your choice from the return postal options.
- Royal Mail 1st class offers just £20 insurance.
- 'Special Delivery' offers £500 insurance and next day delivery.
When you post items please don't forget to enclose a note indicating your name and return address. Printing and enclosing the confirmation email that you will receive is the ideal.
Ensure you post items using the address exactly as below;
We are trying very hard to keep our return postal prices as low as possible. Most of the time we get it about right, but we reserve the right to discuss with you alternative options if we get it wrong and the price of returning your item(s) is higher than expected, this normally happens if your package is above 2kg or is larger than small parcel limits.
If you experience any problems placing your order, or would prefer to pay over the phone there is an option at the checkout for a 'manual payment'. Use this to place your order and then phone us to make payment on 01761 470 149
Posting Kitchen Knives using Royal Mail is perfectly acceptable, and this is the Royal Mails own webpage that say's so, look under the section towards the bottom of the page called 'Sharp Objects'; http://www.royalmail.com/personal/help-and-support/Tell-me-about-Restricted-Goods
Please remember that the return postage option is your choice at checkout, if your items have some value then consider selecting 'Special Delivery' as this has £500 insurance with next day before 1pm delivery.
It is worth noting that for safety reasons we will normally use our own boxes for return, and your packaging may be disposed.
Refund Policy: If you are not 100% satisfied with the results from the sharpening service, we will fully refund the cost of your order.